Terms and Conditions

Welcome to Remote File Manager ("the Service", "we", "us", or "our"). By accessing or using this platform, you ("User", "you") agree to be bound by these Terms and Conditions ("Terms"). If you do not agree to any part of these Terms, you must not use the Service.

These Terms govern your use of all features offered by Remote File Manager, including but not limited to cloud server file management, backup services, file sharing, command snippets, team management, and any other functionality made available now or in the future.

By registering an account, logging in, or otherwise accessing or using any part of the Service, you confirm that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. Your continued use of the Service following any updates to these Terms constitutes acceptance of the revised Terms.

You must be at least 18 years of age or the legal age of majority in your jurisdiction to use this Service. By using the Service, you represent and warrant that you meet this requirement. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

Remote File Manager provides a centralized interface for managing files, folders, and system access on your remote or cloud servers. The following features are included under this service:

• Remote server file browsing, creation, renaming, editing, and deletion
• File and folder upload and download
• Server monitoring and status visibility
• Built-in terminal access with command history
• SSH and SFTP connectivity support
• Team-based server management with controlled access

You must only connect servers that you own or have explicit authorization to manage. Connecting servers without proper authorization is strictly prohibited and may result in immediate account termination.

We offer a free backup service to help ensure business continuity. The backup system includes the following capabilities:

• Free backup storage provided within plan limits
• Manual and scheduled (automated) backup tasks
• Multi-layer backup workflow support
• Backup history, tracking, and task management
• Permission-based access for team members
• Own backup server integration (for eligible plans)

Free plan limits (including maximum backup size, storage quota, number of concurrent backups, and retention period) are displayed on the pricing page and may be updated from time to time. We will endeavor to notify you of any material changes.

The file sharing system allows you to distribute files in a controlled and trackable manner. Features include:

• Password-protected share links
• Configurable download expiry time and download limits
• Share access tracking and audit trail
• Ability to enable or disable share links at any time

You are solely responsible for the content shared via generated links. You must not use the file sharing feature to distribute content that is illegal, harmful, infringing, or otherwise violates these Terms or applicable laws. We reserve the right to disable any share link that is reported or found to be in violation of these Terms.

The command snippet feature allows users to save frequently used server commands for reuse, with permission-based access controls. By saving and executing commands through this platform:

• You acknowledge that command execution occurs directly on your connected server and that results are your sole responsibility.
• You must not save or execute commands designed to harm, exploit, or gain unauthorized access to any system.
• Permission settings must be kept up-to-date to prevent unintended access by team members.

The Notes feature is provided as a personal and team productivity tool for storing operational instructions, server-related information, and task reminders within the platform. You are responsible for the content you store in Notes. Do not store third-party confidential information without proper authorization.

Team management features allow account owners to invite and manage sub-users with granular, role-based permissions. The following terms apply to team usage:

• The account Owner is fully responsible for all actions performed by their team members under their account.
• Owners must assign appropriate permission levels (view, backup, manage, file operations, terminal access, command access) and review them regularly.
• Server credentials remain hidden from team members by design; owners must not deliberately circumvent this protection.
• Team activity logs and command history are available to the owner for auditing purposes.
• Subscription plan limits governing the number of team members apply per account as stated in the active plan.

• You are responsible for maintaining the confidentiality of your account credentials.
• You must not share your login credentials with any third party other than authorized sub-users managed through the Team feature.
• You must notify us immediately if you suspect unauthorized access to your account.
• We reserve the right to suspend or terminate accounts that show signs of unauthorized access or suspicious activity.
• SSH keys and server credentials stored within the platform are encrypted at rest. However, you bear responsibility for the security of the servers you connect.

You agree not to use the Service to:

• Access, manage, or tamper with servers you do not own or have explicit authorization to manage.
• Upload, store, share, or transmit any illegal, harmful, defamatory, infringing, or malicious content or software.
• Execute commands intended to disrupt, damage, or gain unauthorized access to any computer system or network.
• Attempt to reverse-engineer, decompile, or compromise the security of the platform.
• Use automated tools, bots, or scripts to abuse the platform or circumvent usage limits.
• Resell or sublicense access to the platform without prior written consent.
• Violate any applicable local, national, or international law or regulation.

Violation of any of the above may result in immediate suspension or permanent termination of your account, without refund, and may be reported to relevant authorities where required by law.

All software, interfaces, designs, logos, and content comprising the Remote File Manager platform are the exclusive intellectual property of the Service and its licensors. Nothing in these Terms grants you any ownership rights over the platform or its components. Your account data and files stored on your own servers remain your property.

We collect and process personal data only as necessary to provide and improve the Service. Data handled includes:

• Account information (name, email, password hash)
• Server connection metadata (hostnames, ports, usernames — credentials are encrypted)
• Backup files stored within the platform's storage
• Activity logs, command history, and session data for operational and security purposes

We do not sell your personal data to third parties. Backup data and server credentials are encrypted at rest. You may request deletion of your account and associated data by contacting us. Anonymized or aggregated usage statistics may be retained for analytics.

We strive to maintain high availability of the Service; however, we do not guarantee uninterrupted, error-free operation. The Service may be subject to scheduled or unscheduled maintenance, downtime, or technical issues. We are not liable for any losses or damages resulting from service interruptions.

The platform is currently in Beta. Features, limits, and pricing may change during this period. We will communicate significant changes via the platform or by email where possible.

To the maximum extent permitted by applicable law, Remote File Manager and its operators shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of the Service, including but not limited to:

• Loss of data, files, or backups
• Unauthorized access to your servers or data resulting from your credentials being compromised
• Actions taken by team members under your account
• Interruption or degradation of the Service

Our total aggregate liability for any claim arising out of or related to these Terms shall not exceed the amount you paid us in the three (3) months preceding the claim.

We reserve the right to suspend or terminate your account at any time, with or without notice, if you breach these Terms or engage in conduct we reasonably determine to be harmful to the Service or other users.

You may terminate your account at any time by contacting us or using the account deletion option in your profile settings (if available). Upon termination, your access to the Service will cease and your data may be deleted in accordance with our data retention policy.

We reserve the right to update or modify these Terms at any time. When we make material changes, we will update the effective date at the top of this page and, where practicable, notify registered users via email or an in-app notice. Your continued use of the Service after the effective date constitutes your acceptance of the updated Terms.

If you have any questions, concerns, or requests regarding these Terms, please contact us through the Feedback page or reach out to the support team via the contact details available within your account settings.

We are committed to addressing all inquiries promptly and in good faith.